Posting Guidelines
7 September 2017
These posting guidelines aim to outline what is and isn't permitted to be posted on our website. These guidelines are subject to change without notice, from time to time at our sole discretion. Please read them carefully as we reserve the right to remove reviews or other content, remove or lock courses, and deactivate member accounts.

What we do and do not allow
  • Writing multiple reviews on the same course
  • Provide details specific to a course
  • Be objective with the information you provide
  • Try to ensure the review is written clearly to help others get an understanding of a course
  • Don't abuse, attack, threaten or single out any on person
  • Don't post personal details such as phone numbers or email addresses
  • Don't use explicit language

Further details

Writing multiple reviews
Study101 doesn't mind if you have or haven't completed your course in order to write a review. Some courses can last several years, so we think it's only a good thing to increase the feedback process earlier.

We hope this will help others make a more accurate and timely decision when selecting a course.

This doesn't mean you should complete a review daily, but for longer courses, monthly, quarterly or yearly may be acceptable. Your views of the course may change over time, so feel free to use this as a forum to express these views.

What we classify as a irrelevant content
If you're reviewing a course, be detailed about your experience with the course. Comments should be related to the review you are posting under and answers should be informative and be relevant to the course or educator you are addressing.

Making it personal
Study101 does not allow posts to single out any individual within a course or educator provider with the intention of making the individual the target of abusive and negative language. The Study101 has the final say on what is considered to be personal and or abusive language.

Writing like a marketer
Don't post reviews with overly positive or "marketing-speak" writing styles. The Study101 has the final say on what is considered to be marketing-speak.

Writing like it's an advertisement
Don't post advertising in your reviews. This includes viral advertising, links, promotions, etc. Other course recommendations are acceptable depending on the context. Study101 has the final say in ambiguous cases.

Writing when you are associated to the course provider
Don't review a course if you are affiliated with it. This includes employees, family and friends of employees.

Writing under multiple accounts
Don't create and use multiple accounts. You can update your email address in your account settings.


Writing using intolerance and vilification
Don't post content that contains intolerance or vilification of other people's race, culture, beliefs, physical or mental conditions, gender, religion, age, etc. This will not be tolerated at all.


Don't Swear
This is pretty simple. Don't swear or use words that can be interpreted to be offensive.

Fake positive reviews
If it becomes evident to Study101 that a business has been posting fake reviews for their course, we reserve the right to take any or all of the following actions:
  • Placing a large notice on the listing notifying users of fake reviews.
  • Removing access to the Study101 Platform.
  • Locking your listing to any future submissions.
  • Submitting the case to the ACCC.

Note that ACCC has fined a number of companies for fake review submissions.
The ACCC can issue an infringement notice where it has reasonable grounds to believe that a person has contravened certain consumer protection laws. For serious misconduct, the ACCC can seek court penalties. The maximum penalty is $220,000 for an individual and $1.1 million for a body corporate, per breach. https://www.accc.gov.au/business/advertising-promoting-your-business/managing-online-reviews#identifying-fake-reviews

Fake negative reviews
We take a zero tolerance approach to competitors submitting negative reviews on other courses. We reserve the right to take any or all of the following actions
  • Placing a large notice on the listing notifying users of fake reviews.
  • Removing access to the Study101 Platform.
  • Locking your listing to any future submissions.
  • Submitting the case to the ACCC.

Incentivised student reviews
Incentives should only be offered in exchange for reviews of your course if:
  • Incentives are offered equally to consumers likely to be complementary and consumers likely to be critical, and positive and negative reviews are treated the same.
  • The reviewer is expressly told that the incentive is available whether the review is positive or negative.
  • The incentive is prominently disclosed to users who rely on affected reviews.

Last Reviewed
This was last reviewed in September 2017